Effective Date: 30/08/2024

1. Introduction

Fog Global Technologies (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://fog-global.com/ use our services, or interact with us in any way. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following types of information:

• Personal Information: This includes your name, email address, phone number, job title, company name, and other contact details you provide when you register on our site, subscribe to our newsletter, or communicate with us.
• Technical Information: This includes your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Information: This includes information about how you use our website, products, and services.
• Marketing and Communications Information: This includes your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide, operate, and maintain our website and services.
• To improve, personalize, and expand our website and services.
• To understand and analyze how you use our website and services.
• To communicate with you, either directly

Effective Date: August 29, 2024

Scope

Fog Global Technologies and its affiliates and subsidiaries (“we”, “us”, “our”) are committed to protecting your privacy. This Privacy Policy outlines how we collect, receive, use, store, share, transfer, and process your information, as well as your rights regarding the information we collect or hold when you access or use:

• Our websites and online properties, including https://fog-global.com/ and our career portal (collectively, the “Sites”),
• Our Cloud-based IoT Platform and related dashboards or portals provided to our customers, users, and others (collectively, the “IoT Platform”),
• The Fog Global Smart Cloud.

The Sites, IoT Platform, and any related services are collectively referred to as the “Services.”

This Privacy Policy also covers the processing of information collected on behalf of and under the direction of our Clients through OEM-branded mobile applications and Fog Global APIs. This processing is limited to providing the service for which our Clients have engaged us. If you are a customer of our Clients and wish to stop receiving communications from them, please contact the Client directly.

Please note that this Privacy Policy does not apply to third-party websites or services linked to or from our Services. We encourage you to review the privacy policies of these third-party websites or services.

If you have any questions or concerns regarding data protection practices, please contact us:

• Fog Global Customer Service: Call +2347087127265 or email info@fog-global.com
• Fog Global Privacy Office: Email privacy@fog-global.com

Providing your personal data is not obligatory. However, without it, we may be unable to offer certain products or Services to you.

Definitions

• Personal Data: Information that can be used to identify an individual, either on its own or combined with other information.
• User Data: Data submitted by users or collected by Fog Global to provide our Services, such as name, contact information, etc.
• Smart Devices: Nonstandard computing devices with human-machine interfaces that can wirelessly connect to a network, such as smart home appliances, smart wearable devices, etc.

What Personal Data Do We Collect?

1. Information You Provide Voluntarily:

• Account Data: Includes your name, email address, mailing address, phone number, username, and login credentials.
• Transactional and Payment Details: Includes purchase records, invoice information, billing address, payment method, etc.
• Session Data: Includes session records, company name, and other information provided during interactions with our staff.
• Job Application Information: Includes education and professional experience when applying for a job.

2. Information We Collect Automatically:

• Device Information: Includes device ID, IP address, operating system, browser type, etc.
• Usage Data: Includes data on visits, clicks, downloads, and other interactions with our Services.
• Log Data: Includes system logs, exception logs, and logs of operations that may pose risks.

3. Information Acquired from Third Parties:

• Authorized Data: Data transmitted to us by a third party.
• Third-Party Partner Data: Includes public information like company name, contact person, and email address.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our Sites and Services. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect certain functionalities of our Services.

Purpose and Legal Basis for Processing Personal Data

We process your Personal Data for various purposes, including:

• Providing Our Services: To fulfill our contract with you.
• Operating and Improving Our Services: To enhance our websites and provide relevant content.
• Account Management: To create and manage your account.
• Handling Contact and Support Requests: To provide support and address issues with our products or services.
• Marketing Communications: To inform you about Services that may interest you.
• Legal Compliance: To comply with legal obligations and protect our rights.

Who Do We Share Personal Data With?

We share Personal Data with third parties only as described in this Privacy Policy, including:

• Service Providers: Who perform business-related functions, such as cloud services, customer support, and enterprise authentication.
• Business Partners: Who provide you with Smart Devices and related services.
• Corporate Affiliates: For regular business activities.
• In the Event of a Business Transfer: Such as a merger, sale, or reorganization.
• For Legal Reasons: To comply with legal obligations or protect our rights.

Data Transfer

We may transfer, store, and process your Personal Data outside of your country of residence, in jurisdictions that may have different data protection laws. We take appropriate measures to protect your data in accordance with this Privacy Policy.

Security

We use commercially reasonable safeguards to protect your Personal Data. This includes encryption, data filtering, validation, and secure storage.

Data Subject Rights

You have the right to:

• Access, correct, delete, or restrict the processing of your Personal Data.
• Request the transfer of your data.
• Opt-out of marketing communications.
• Withdraw consent for processing your information.

Children’s Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect Personal Data from children without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. Material changes will be communicated via email or a notice on our website.

Dispute Resolution

If you have an unresolved privacy or data use concern, please contact our U.S.-based third-party dispute resolution provider (free of charge) at TRUSTe Watchdog.